Ordering Information
  Ordering Options  

Online: Shop online and make your payments through PayPal's secure server.

Mail: Download Order Form

  Payment Options  

Online Orders:
Payments are by credit card, Debit Card, eCheck or Electronic Transfers and are processed through PayPal's secure server.

You do not have to be a PayPal member to pay by credit card.

Mail Orders:
Personal Check*
Certified Check
Money Order

*Allow 10 days processing time from receipt of order.

  Shipping Information  

We use UPS, Federal Express, DHL and USPS standard ground. All charges include shipping, insurance and handling:

Order Value
Up to $49.99........................$10.00**
$50.00 to $99.99..................$13.50**
$100.00 to $199.99..............$16.75**
$200.00 to $299.99..............$22.00**
$300.00 to $399.99..............$26.00**
** For shipments to Alaska, Hawaii and Puerto Rico an additional $10.00 freight surcharge per order will be added to the above charges.
** For shipments to all international destinations charges will be quoted on an individual basis. We will give shipping charges to you via email and request your approval prior to shipment. International orders will be shipped using Federal Express International Economy service. Purchaser is responsible for taxes, duties or fee’s your country may impose on the products being delivered. Please contact your local customs office if you need additional information. All shipments will include shipping, handling and insurance.

Please feel free to email us at kas@karenswieton.com if you have any questions. We will make every attempt to answer all inquiries in a timely manner.

Your privacy is important to us. Personal information such as name, address, phone numbers or email will never be sold, rented or given to any outside companies and is strictly for our use in processing your order(s).

We accept American Express, Discover, MasterCard, Visa, Debit Card, eCheck and Electronic Transfers. Orders will be charged to the account you designate by the processing company we use, PayPal, as soon as they are received, starting the order process.

Orders will be shipped only to the address shown by the cardholder or account holder’s issuing credit card company or bank.

Orders may be cancelled at anytime prior to shipment by sending an email to kas@karenswieton.com. Please provide your order information in the email.

Most orders ship within 7 days of receipt of your order providing the merchandise is in stock.

Out of stock items are usually shipped within 14 days. For items backordered for a period longer than 14 days, we will notify you by email with an expected shipping date.

There is no sales tax on clothing within the state of Pennsylvania. No sales tax will be collected.

Merchandise should be inspected carefully upon receipt. We offer a 30 day in house warranty against manufacturer defects. Please contact us by email if you have any problems after 30 days and we will make every effort to resolve the problem.

All returns must be received by The Karen Hinson Company at 1518 Huron Drive, Sinking Spring, PA 19608 within 30 days from original delivery date. Returns RECEIVED within 2 weeks from your original delivery date will be refunded to the original payment card, less shipping/handling/insurance costs. Please include a signed note with your return indicating if you prefer refund, credit or exchange. Tracking information will be used to determine when an order was delivered and received as a return. Returns RECEIVED 2 to 4 weeks AFTER the original delivery date will count toward merchandise exchange only, less the shipping/handling/insurance costs.

All returns are recommended through UPS, Federal Express, DHL or via the USPS Registered, so you may track the return. For your protection against loss, we recommend that you insure merchandise for its full value.

All merchandise must be in its original condition with original packaging, boxes, tags, etc. to qualify for return. NO EXCEPTIONS.

Merchandise credits must be used within 6 months from the initial date of purchase.


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